 
| 
| 
| 
| |
HELP / FAQ
There are several ways you can search for a book.
a. Use the "Browse Store" menu to search through the categories until you find the book you're after.
b. In the Search Field, type a book title, author, ISBN etc.
a. Use the "Browse Store" menu to search through the categories until you find the book you're after.
b. In the Search Field, type a book title, author, ISBN etc.
How do I order with Academy Books?
Adding to Your Cart
a. Once you have found a book you want, you should add the book to your cart.
b. From the "Product Catalogue" page click "Add to Cart". Or click on the products cover shot or title to look at the details.
c. Check the details and make sure this is the correct book, then click "Add to Cart".
Shopping Cart
Your shopping cart is a page where you can see the product you want to buy, in a list with the "Order Total Price" at the bottom. The items stay saved even if you go to another page.
a. If you want more than one of a product, change the value in the Quantity box, then click the refresh icon to the right of the box.
b. If there is a book in your cart that you do not want. Click the remove button beside the product.
c. When you have finished shopping, click the big "Proceed to Checkout" button at the bottom of the page.
Checkout
a. If you do not have an account or are not logged in to Academy Books, you will be prompted with the login page.
b. If you have an account, login. If not then fill in the form details and click submit.
c. When you have logged in, you will be taken to the shipping details page. Fill out all the details, and click Continue.
d. Next is the Payment options page. Fill in all the details, and click Continue.
e. The last Checkout page is the confirmation page. Check over all your details to make sure all the information is correct, and click the big "Place Order" button at the bottom of the screen.
f. You have now placed your order and will be prompted with your receipt.
a. Once you have found a book you want, you should add the book to your cart.
b. From the "Product Catalogue" page click "Add to Cart". Or click on the products cover shot or title to look at the details.
c. Check the details and make sure this is the correct book, then click "Add to Cart".
Shopping Cart
Your shopping cart is a page where you can see the product you want to buy, in a list with the "Order Total Price" at the bottom. The items stay saved even if you go to another page.
a. If you want more than one of a product, change the value in the Quantity box, then click the refresh icon to the right of the box.
b. If there is a book in your cart that you do not want. Click the remove button beside the product.
c. When you have finished shopping, click the big "Proceed to Checkout" button at the bottom of the page.
Checkout
a. If you do not have an account or are not logged in to Academy Books, you will be prompted with the login page.
b. If you have an account, login. If not then fill in the form details and click submit.
c. When you have logged in, you will be taken to the shipping details page. Fill out all the details, and click Continue.
d. Next is the Payment options page. Fill in all the details, and click Continue.
e. The last Checkout page is the confirmation page. Check over all your details to make sure all the information is correct, and click the big "Place Order" button at the bottom of the screen.
f. You have now placed your order and will be prompted with your receipt.
As an account customer, you have several payment options. You can pay by credit card, direct credit, cheque or by account.
What is the "My Accounts" page for?
Once logged in, you will reach the "My Account" page. The details in these links and pages differ from one user to another. In these pages you can view your history and statistics with this site in terms of amount spent, books purchased and current wish list.
My Account:
From the My Account button, you can edit your registration details.
Order History:
Here you can view the history of your orders and purchases.
My Collection:
You can add books into your Collection. These are books you plan to buy in the future. ABC can also check what books are on the wish lists of customers and perhaps make offers. To add a book into your Collection, click on the "add to Collection" button.
My Account:
From the My Account button, you can edit your registration details.
Order History:
Here you can view the history of your orders and purchases.
My Collection:
You can add books into your Collection. These are books you plan to buy in the future. ABC can also check what books are on the wish lists of customers and perhaps make offers. To add a book into your Collection, click on the "add to Collection" button.
Yes. Once you have completed your orders and books are processed, an invoice will be sent to you. Normally we will send the invoice/remittance out with the book/s.
My orders were damaged when they arrived. What can I do?
We try and package our products with great care. However if you have received a damaged good, please go into the Order history in the My Accounts page and click on the "claim" link next to the order. Please type in your claim and we will be in contact with you either by phone or email.